Edenred UK - Privacy Policy for users

This document describes the policy and procedure of Edenred as applied to the collection and use of personal information. If you have any requests or queries concerning your personal information please contact us.

What personal information do we collect?

We collect the information you enter when you complete our forms. Our website may also automatically record the following information when your visit our website:

  • Browser type (e.g. Firefox, Internet Explorer)

  • Operating system (e.g. Microsoft Windows, Macintosh)

  • IP address (a unique identifier for each connection to the internet)

  • ISP (e.g. btinternet.com, aol.com)

This information is automatically collected and does not require your input. We use it to improve our facilities and provide you with an optimum website.

How will we use this information?

We respect your privacy and will only use your information:

  • To log various usage and statistical information about your use of our facilities

  • To administer the website and gather broad demographic information about site users

  • To contact you about our services and any special offers, promotions, new products and services that we may provide

  • To advise you of changes to our website

  • To make improvements to our website and to customise it for you based on your demographic information


Who will we share your information with?

We may disclose your information to:

  • Our regulators, lawyers and auditors

  • Persons where required by law under a court order or subpoena

Our website may contain links to the websites of other companies that are outside of our control. These websites are not covered by this Privacy Policy. If you access other sites via links from our website the operators of these sites may collect information from you and use it in accordance with their own privacy policies, which may differ from those of Edenred UK.


Choices available to you regarding collection, use and distribution information:

Your information

We will retain your Information for as long as the purpose for which it was collected continues. It will then be destroyed although copies may be retained if required to satisfy our legal, regulatory or accounting requirements. By law, you are entitled to a copy of the personal information we hold on you.

Opt-out procedure

You may choose not to receive any promotional communications from us or our partners. We incorporate an opt-out option into each communication which we send to you and you may utilise that option at any time - upon receipt of your opt-out request, we will cease to provide promotional communications from Edenred UK and our partners.

Changes and modifications

You may request that we change or modify your information at any time. Further, if you are aware at any time that any of the information that you have given to us has changed please let us know as soon as possible. If you would like guidance on how to change the information that we hold on you, please contact us.

Changes to this Privacy Policy

If we change this policy, we will post the new policy in the same Website location as here. If the change means that we will use your information differently, we will notify you. You may accept the change of use, or if you do not, we will continue to use your information in accordance with the policy under which it was collected.


Our pledge to you

We pledge our intention to meet our obligations under this privacy policy statement, and to comply with the requirements of the Data Protection Act 1998.


Legal Entity

Edenred is a registered trademark and we are registered in England as:

  • Edenred (UK Group) Ltd. 540144
  • Childcare Vouchers Ltd. 2420196

All are under the VAT number of 649503520

Our registered office is:

50 Vauxhall Bridge Road, 


All copyright, database rights, design rights, and all intellectual property rights in and to all text and graphics their selection and arrangement, and all mark up/layout/scripts, software compilations, underlying source (hyper text mark up language and scripts) and all other materials on this website belong solely and absolutely to Edenred.

You are not permitted to use or reproduce or allow anyone to use or reproduce the material on this website, for any reason, without the written consent of Edenred.

Service access

While Edenred endeavors to ensure that this website is normally available 24 hours a day, the company shall not be liable if for any reason this website is unavailable at any time or for any period.

Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance, repair or for reasons beyond Edenreds'control.

Links to and from third parties

Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. Edenred has not reviewed all of these third party websites and is not responsible for the websites content, any representations about them, material found there, or any of their content and availability. Edenred therefore does not endorse content that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

It is not permitted to create a link or to make any alterations or additions to the material on this website without Edenreds' written consent.

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